If you choose delivery, we will email you within 1 week to confirm:
If you choose pickup, we will email you 2-4 weeks before move-in day with our convenient on-campus pickup location. You can drive up or walk up to collect your packaged items. We are happy to help with loading.
Please make sure your email address is correct when ordering. If we cannot reach you by email, we will call you. If we cannot reach you by email or phone, please go to one of our campus pickup locations on move-in day to find your order.
Dorm Aesthetics and Dorm Essentials packages can be refunded within 14 days of receipt of purchase, minus a 10% shipping and restocking fee. After 14 days, Dorm Aesthetics and Dorm Essentials packages are non-refundable. Custom dorm design packages are not refundable.
While we don't have a formal deadline for placing orders, some items may take longer to ship and so there is not a guarantee that all items will arrive prior to move-in day. We recommend placing orders at least 4 weeks in advance to ensure availability.
According to the National Retail Federation, college students are now spending nearly double the amount they did a decade ago on dorm furnishings. This year, spending has hit $87 billion, equating to an average of $1,365 per student. This trend reflects a growing desire for personalized, comfortable living spaces that resemble home, moving away from the standard budget setup students once used.
Our prices are extremely competitive and include all of the conveniences that you don't get when trying to plan and self transport.
If you spend $200 on any Dorm Essentials, Dorm Aesthetics or Custom Dorm Design package, you are permitted to send one personal item box measuring no greater than 16” x 12” x 8” (40 x 30 x 20 cm) and less than 15 lbs. If you spend $400 or more on any Dorm Essentials, Dorm Aesthetics or Custom Dorm Design package, you are permitted to send two personal item boxes of the same measurements. Email us for instructions on mailing personal items after purchase is confirmed. Personal, mailed items will be delivered with order on move-in day.
Yes! We know each dorm and living space is unique in size and layout. For this reason, we don't have furniture on our website. However, we are happy to pre-build furniture and deliver to campus on or before move in day, per request. Send us an email for quick questions, or set up a free custom design consult for more detailed or extensive planning.
Our Dorm Aesthetics and Dorm Essentials packages are ready to go; however, we know your style and needs are unique. If you wish to customize a package, just send us an email and we will confirm your selections and update pricing accordingly.
Same day purchase of Dorm Aesthetics and Dorm Essentials packages are subject to each university agreement and availability. The only guarantee for move-in day availability is to pre-order through our website. We will update our website as move-in day approaches with inventory for same day, on site purchase.
A custom dorm design consultation includes personalized design guidance, curated decor recommendations, layout planning, and product selections tailored to your style, space, and budget. We can also review links and products that you request to ensure a smooth delivery.
For our current customers:
Refer a new customer and receive 10% off your next purchase when your referral completes a purchase.
Mini fridge with freezer combination and microwave rentals are available for either the full academic year or a single semester. Full payment is required prior to delivery. Orders should be placed at least 4 weeks prior to move-in to ensure availability and timely delivery. Undergrad Pad may enter the student's room, following school guidelines, to deliver or remove the unit at the time of rental lease commencement and termination. The renter is responsible for using the appliance properly, keeping it at the listed delivery location, and returning it on time in clean, defrosted, dry condition with all original parts. The unit must be plugged into a grounded three-prong outlet, and any extension cord used must also meet those requirements.
Refund and Change Policy: Full refund if order is cancelled more than 7 days prior to rental lease commencement date. If a student moves or transfers within the lease agreement term, they must provide three weeks' notice for location change, with a $50 relocation fee. Additional charges may apply for lost or damaged units, missing parts, late or special pickup arrangements, returned checks, or units that are not returned. Replacement cost for a non-returned unit is $475.
Full Lease agreement with additional details, lease term and item confirmation will be emailed after purchase.
We have a buy-back program when you're ready to move out. Buy-back applies to all dorm items, not just products purchased through our website. Prices are based on quality and condition. For our customers who have made purchases, we also offer transport to our off-site storage unit during study abroad or summer. Email us for details and pricing.
We currently serve northern Colorado; although are actively planning expansion to North Carolina, Wisconsin, Illinois and Wyoming.
Please email us with your university requests.
Yes! We provide services to all university housing; including on-campus, off-campus, individual, family and international housing units. No project is too big or too small.
